Privacy Policy

1. Data Controller

Searchless.ai is the data controller responsible for your personal data. You can contact us regarding privacy matters at [email protected].

2. Data We Collect

We collect and process the following types of personal data:

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: For analytics cookies and marketing communications
• Legitimate Interest: For providing our services, improving our platform, and essential communications
• Contract Performance: For fulfilling our service obligations when you use our platform

4. Data Processors

We work with the following trusted data processors:

• Cloudflare: Website hosting and performance optimization
• Resend: Email delivery and newsletter services
• Neon: Database hosting and management

All processors are required to maintain GDPR compliance and data protection standards equivalent to those described in this policy.

5. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of Access: Request a copy of your personal data
• Right of Rectification: Correct inaccurate or incomplete data
• Right of Erasure: Request deletion of your personal data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for data processing at any time
• Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise any of these rights, please contact us at [email protected].

6. Cookie Policy

For detailed information about how we use cookies, please see our Cookie Policy.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy. Account data is retained until you request deletion or close your account. Analytics data is anonymized and retained for up to 24 months for business intelligence purposes.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

9. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area. When such transfers occur, we ensure appropriate safeguards are in place through adequacy decisions, standard contractual clauses, or other legally approved mechanisms.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].